Plaza Veterinary Hospital • E-survey


Return to Home Page Return to Forms Page At Plaza Veterinary Hospital we care about pets and their people. Our focus is to provide you with quality veterinary services in a modern, clean and caring environment. You can help us by sharing comments about your visit with us. Thank you very much for your time and thoughts. (Please check all that apply)
Our Parking Lot/Grounds: Adequate parking Inadequate parking Clean Littered or Unkempt	Our Office Hours Are: Convenient Restrictive Should be open more
Our Reception Room Was: Comfortable Neat and Clean Disorderly Odor free Child friendly	Our Receptionist(s): Greeted you promptly Were warm and cheerful Were cold or unfriendly Gave adequate attention Were helpful
When You Telephoned: Your call was answered promptly There was a long wait for someone to answer You had trouble getting through You were placed on hold too long	Your Phone Conversation Was: Courteous Informative Hurried I did not phone
Exam Room Technician: Greeted you warmly Was gentle with your pet Seemed proficient Was knowledgeable Was a poor comunicator	The Veterinarian: Professional in manner and appearance Introduced himself/herself with a warm greeting Listened well to my pet's present symptoms Did not seem interested in what I had to say Seemed in a hurry Described the diagnosis and treatment well Left me confused about how to treat my pet
Was your waiting time reasonable? Yes No	Did you understand our fees? Yes No
Did you feel the fees were fair? Yes No	Would you recommend us to others? Yes No
If you checked "no" to any of the above four questions, please discuss below.
Why did you choose this hospital?
What suggestions would you have for improvement?
Name and phone number (optional)
Thank You!